How to Handle Hospitality Events Post-Covid

By Anita Jaynes on 23 September, 2020

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The coronavirus pandemic has been at the forefront of the world’s attention since the beginning of the year. Strict lockdown measures were implemented by the government, causing the hospitality sector to temporarily stop operating.

As restrictions have started to lift, the hospitality industry is starting to return to normalcy. However, regardless of what event you are planning, there are all sorts of guidelines you must adhere to, helping to keep your team and attendees safe. Here is a brief guide on how to handle hospitality events post Covid-19.

Social Distancing

Event organisers will need to make sure that the events they hold are considered safe for attendees. In the design stage of the event, you will need to thoroughly analyse everything with the venue to make sure that expectations are met on both sides. To ensure your event is socially distant, you need to think about people flow and their behaviour. For example, people traffic jams could accumulate around the toilets, which is why you will need a definite system in place. If you’re hosting a business event, tables will need to be placed several metres away from each other to keep guests safe.

Sanitation and Disinfection

While venues are bound to be subject to huge scrutiny to show that they have excellent hygiene measures in place, other event planners and suppliers play a key role in encouraging confidence for attendees. No matter what kind of hospitality event you’re running, it’s vital that hand sanitiser stations are placed at the entry of the venue and inside which will serve as a constant reminder for guests to wash their hands to minimise the risk of contracting and spreading the coronavirus. It will also be your duty to make sure that event staff are following the codes of conduct and regularly disinfecting frequently touched surfaces such as workstations and door handles.

Acceleration of Contactless

For some event planners, the coronavirus pandemic has acted as a catalyst that has accelerated the need and use of contactless. Thanks to technology, event organisers can provide attendees with event apps, touch screens, and facial recognition software that promotes a contactless operation. For guests to feel safe from the moment they walk into the venue, having a contactless registration is key. Before the event takes place, make sure that attendees know that they can only make purchases via contactless.

Intelligent Catering

If you are serving food and drink for your hospitality event, you will need to establish how this will be performed in a safe manner. How the venue will operate with you able to maintain social distancing, while delivering food simultaneously is important. For the time being, buffets are strictly off limits, as are communal condiments. If you want to be environmentally friendly and go one step further, you should serve food and drink on disposable plates.

Seek Help

When it comes to throwing a successful hospitality event post-Covid-19, you may be at a stumbling block on what practices you should and shouldn’t follow. Hiring an event management team like The KTS Group can put your mind at ease. The team offer a single and dedicated point of contact to successfully manage your event. Whether it’s finding the right venue, creating invitations, or creating an app for contactless registration, the KTS Group have experience in planning events during the coronavirus pandemic. To be on the safe side, you should check out the government website where you will find guidance on organising events during these unprecedented times.

While no one can be certain on how hospitality events will look in a post Covid-19 world, there are several safety measures that you can put in place which will put guests minds at ease and make them more likely to attend.