Bath Box Office finds a new home in Bath Forum

By Nick Batten on 5 May, 2021

Independent ticket agent Bath Box Office has moved to Bath Forum from its former home in the Visitor Information Centre, Terrace Walk, which closed in 2020.

The box office will re-open to visitors in Bath Forum in the heart of the city centre as soon as government guidelines allow. Customers will once again be able to pick up the latest arts brochures and book tickets from the Bath Box Office experts.

Beginning as a service for Bath Festivals in 1948, Bath Box Office has since expanded its services and become an independent bespoke ticketing agent with more than 100 venues and artists.

It is equipped with a state-of-the-art ticketing system, widely used by more than 400 organisations across the globe, including Bristol Old Vic, Battersea Arts Centre and Symphony Hall, Birmingham. With many years of experience selling tickets, Bath Box Office staff are experts and advise and work with clients to give their customers the best booking experience possible. A new website will enhance the booking journey even further, as well as offering a new digital event platform.

The forum is a Grade II listed building, owned and run by Life Church Bath and Bath Forum. Bath Forum Limited has been grateful to receive Arts Council funding from the Government’s cultural fund, putting it in a stable position to provide an office, counter space and support to Bath Box Office.

Kathryn Davis from Visit Bath said, “As Visit Bath develops as part of a wider regional Destination Management Organisation, we were delighted to help Bath Box Office transition into its own company and to work with Bath Forum to provide an ongoing home and support.”

Gena Goldfield, Bath Box Office Manager, added, “I am so pleased that we have found another central location to base our box office. Bath Forum is the city’s biggest venue and feels the perfect fit for us and our clients, who are the heart of what we do! We have many exciting projects afoot, including the creation of a brand new website and digital event platform within this.”

Tickets for all kinds of events can be booked online at and by phone 01225 463362.

Pictured above: Bath Box Office Manager Gena Goldfield outside the ticket office’s new home at Bath Forum